Ordering Process

Cardinal Carports' ordering process is simple and straightforward. Whether you are purchasing your building online or you're working with one of our knowledgeable representatives, the process is essentially the same.


Once you have selected the building that you need, a down payment is required to get your order started. For orders under $1500.00, a down payment of 10% is required. For orders that are $1500 or more, a down payment of 12% is required.

    • To expedite your order, payment can be accepted using VISA, MasterCard, Discover, American Express, and PayPal.
    • We can accept company or personal checks but those checks must clear, usually requiring 5-10 business days, before your order is processed
    • We can accept purchased orders and those should be submitted to us for approval.

 

Order Cancellation
There is a $30.00 fee for ALL orders that are cancelled within 5 days of placing your order.  You will be refunded the balance of your down payment. After 5 days, your order has been placed into the production
 process and there will be no refund of your initial down payment. You will not be required to pay any additional fees at this point in the order process. For more information, please read our Order Terms and Conditions.

What Happens After I Place The Order
Once you have placed your order, we will review your order to ensure it is correct and that it can be built to your specifications. We review your order:

    • to ensure you have selected the proper building for your area or state. For example, some areas require a certified structure. If your area requires a certified structure and you have not selected that option, we reserve the right to either reject your order or to change it, whichever you prefer. 
    • to ensure that the structure will accommodate all of the items that you have ordered. If you have selected items that cannot be fitted into the structure, we reserve the right to reject the order or change it. For example, if you choose to place (2) 9'W x 8'H garage doors in a 7' tall structure, the building height is not adequate to accommodate those doors. We would hav eto reject that order or give you the option to change the door size or the building side height. As always, we will work with you on these items to ensure you get exactly what you need.
    •  to ensure that the price and sales tax (where applicable) is correct. We're not perfect and we do make an occasional error. We reserve the right to correct any human or builder price errors.

Once the order has been reviewed, it is sent to manufacturing. For most orders over $1000.00, the manufacturer may contact you to ensure that you are ready for installation. This does not mean they are coming out immediately. It simply means that you are placed in line for the delivery. The estimated delivery time starts from the moment you are ready to take delivery. The manufacturer will not place you in line until you ready for installation.

When your order is ready to be installed, you will be contacted by the manufacturer's customer service representative. In most cases, you will be given your scheduled installation date one week in advance. The manufacturer will give you an approximate time of day for delivery, usually morning, mid-day, or afternoon. The manufacturer will not give you an exact time of delivery because in most cases, there are multiple installations scheduled for the installation contractor. By batching multiple installations together, that keeps shipping costs lower, and ultimately your cost lower. Installation contractors can transport up to eight units. Unless your order is $12,000 or more, there are other customers to be served on the contractor's delivery schedule. Factors such as weather, unlevel installation site, and delays in a customer getting to their job site can and may delay the contractor to getting to your installation site in a timely manner. For the majority of installations, they go delay-free. Just be advised that installations can be delayed due to factors that are out of our control. We do everything in our power to ensure your installation is completed in a timely manner but keep in mind that this is construction and there is an occasional delay.

Once the building is installed, you will be required to pay the balance of the order.

Then, you're ready to utilize and enjoy your new building provided by Cardinal Carports!

Our Company

Cardinal Carports is wholly owned by:

STORAGE SYSTEM SOLUTIONS,INC.

670B Riverside Drive

Mount Airy, NC 27030

844-337-4137

Business Hours

Monday-Friday:

8:30 AM to 5:00 PM Eastern

Saturday:

8:30 AM to 12:00 PM Eastern

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